Our Commitment
Dolly Casino is committed to promoting responsible gambling as part of our customer care policy. While we want our players to enjoy the entertainment our platform provides, we also recognize the potential social and financial risks linked to problem gambling.
Maintaining Control
Gambling should be a form of leisure, not a source of income. To stay in control, we encourage all players to:
- Play only with money you can afford to lose.
- Set personal limits for time and spending.
- Avoid chasing losses or seeking immediate refunds.
- View gambling as entertainment, not financial gain.
- Take breaks regularly to maintain a healthy balance.
Self-Exclusion and Account Limits
If you feel you need a break from gambling, you can request self-exclusion by contacting [email protected].
- Accounts will be closed within 24 hours of your request.
- It is the player’s responsibility to disclose any duplicate accounts.
- Dolly Casino will take reasonable measures to prevent new accounts, but players remain fully responsible for avoiding additional registrations.
Support and Consultation
If gambling stops being enjoyable, we encourage you to seek assistance. Professional organizations provide confidential support and guidance, including:
Protection of Underage Players
Dolly Casino strictly prohibits underage gambling. We use advanced verification procedures to ensure all players are 18+ and encourage the use of parental control tools to block gambling content for minors.
Filtering and Control Systems
Parents and guardians can use internet filtering solutions such as Net Nanny or CyberPatrol to restrict underage access to gambling websites.